Product Terms & Conditions
beanpYe customers that are not completely satisfied with their item within 7 days of receipt of their purchase can exchange the jewelry for another product of equal value. No refunds are issued on any pieces of jewelry.
Please email contact@beanpye.com if you would like to request a return. There is no refund on shipping/handling charges.
When returning your package, please include the following:
1) Unworn item(s) in its original condition
2) A copy of the original invoice
3) Please let us know the reason for your return. We strive to provide the best possible service and product for customers.
Please ship your return to:
Sabrina Thompson
beanpYe/WEEN
1133 Broadway, Suite 708
New York, NY 10010
Please use a padded envelope or box to make your return. Please insure your return or use a method such as UPS or FedEx to have a record of your return. We am not responsible for lost or items damaged during your leg of shipping.
Repairs
If you receive a damaged product, please let me know within 7 days of receiving the product to be eligible for a no-charge repair.
Repairs outside of 7 days from your order are subject to availability of materials/type of materials and degree of repair. Please email us with your problem and we will quote you whether there is a repair fee.
If you have any questions, please feel free to contact us at contact@beanpye.com
